Industries · Insurance

DetectX® for Insurance

Stay compliant. Detect and reduce fraud. Strengthen customer relationships. DetectX® is a scalable AI platform tailored to the insurance sector — from product development and claims fraud detection to retention and customer engagement.

Customer result

Leading Swiss insurers strengthen compliance with real-time screening.

See how Helvetia deployed DetectX® →

Why insurers choose DetectX®

Three pressures, one platform.

Regulatory Compliance

Keep up with evolving regulation.

Staying compliant with evolving regulations is essential in the financial sector. DetectX® simplifies compliance by automating detection and decision processes and generating detailed reports that align with local and international financial service standards.

DetectX®’s compliance tools integrate seamlessly with existing systems, reducing operational burden and ensuring regulatory requirements are met.

Regulatory compliance
Fraud & Risk Detection

Detect claims fraud and money laundering in real time.

DetectX® combines advanced machine learning and predictive analytics to detect claims fraud, money laundering, and emerging risks as they surface. By uncovering anomalies and analysing patterns, it enables rapid action to minimise losses and prevent escalation.

Insurers using DetectX® benefit from strengthened security, proactive risk management, and enhanced institutional stability.

Detect and manage fraud
Customer Intelligence

Grow revenue per customer with behavioural insight.

DetectX® goes beyond compliance and risk to provide deep insights into customer behaviour. By analysing transactional and behavioural data, DetectX® helps insurers identify customers at risk of leaving, improve retention, and match customer profiles with new or existing products.

This analytics capability lets insurers drive revenue per customer, loyalty, and retention through data-informed strategies.

Customer intelligence
How it works

From policy data to decision, automated.

Seamlessly integrating data, analytics, and compliance for insurance.

  1. Policy & claims data integration

    DetectX® aggregates data from policy systems, claims records, customer profiles, and external databases into a single analysis layer — a solid foundation for insight.

  2. Real-time analysis

    Advanced AI algorithms process data instantaneously, scanning for patterns indicative of claims fraud, AML risk, or compliance issues. Detect threats as they arise.

  3. Alert generation

    Alerts are categorised by urgency so critical issues are prioritised and investigations streamlined — saving analyst time and focus.

  4. Reporting & compliance

    Customisable reporting meets varied regulatory frameworks — transparent, auditable, and simple to maintain.

  5. Continuous learning

    Evolutionary-learning engines improve models over time as your data landscape and regulatory reality shift.

  6. Integration with your stack

    DetectX® slots alongside core policy and claims systems, existing fraud tools, and implementation partners — no rip-and-replace required.

Compliance by design

Meeting the highest standards.

DetectX® was built with stringent compliance and security at its core — supporting insurers in adhering to national and international regulations. From GDPR to AML directives, built-in controls simplify compliance and reduce the risk of fines or reputational damage. Data privacy, transparency, and the highest regulatory benchmarks are part of the product, not an afterthought.

Ready to strengthen your insurance operation?

Whether you’re developing better products, optimising claims handling, detecting fraud and money laundering, or deepening customer relationships — DetectX® has the tools to help.