Efficient case management for proactive risk control.
In today’s compliance landscape, financial institutions need a fast, efficient way to investigate potential fraud and suspicious activities across a range of scenarios. DetectX® offers a powerful suite of money-laundering and fraud-detection tools — name screening, transaction monitoring, adverse-media screening — that work together to identify high-risk activity.
When a potential risk is detected, DetectX® raises an alert for compliance analysts to investigate through its intuitive Alert Viewer. Designed for comprehensive case management, Alert Viewer streamlines investigation, ensuring thorough, organised, and auditable risk management.
Powerful features for end-to-end alert handling
Comprehensive alert display
Displays critical customer information and reasons for each alert so analysts can decide whether the alert is suspicious or non-suspicious. Change status, add detailed comments, attach documents — a complete, transparent record per case.
Structured workflow and investigation tracking
A workflow process with checklist templates guides every alert through required or best-practice steps, ensuring investigations receive a predictable, standardised, thorough review. Link Analysis tracks related cases that may indicate broader risk.
Advanced search and filtering
Extensive filtering by alert status, investigator, type, or date range. Results display high-level information — customer name, similarity score, risk-match detail — in an organised table.
Real-time dashboard
A centralised dashboard shows alerts, investigations, and escalations by type or date range with visual summaries. Pending inquiries and messages are surfaced so nothing critical is overlooked.
Communication and documentation
Messaging lets analysts communicate and request feedback or action from teammates inside the system. Email notifications keep external stakeholders updated.
Full auditability
Every search and every alert interaction is logged — ready for compliance reporting without spreadsheet gymnastics.
Essential tools for effective alert management
Customisable status & task assignment
Update alert statuses, assign cases, and manage workflow stages — cases handled efficiently.
Integrated report generation
Predefined regulatory reports (e.g. MROS) streamline compliance reporting and cut manual effort.
User management
Create, modify, and deactivate user profiles with role-based access for the team.
Alert search screen
Extensive filters by status, assignee, or alert type. High-level information at a glance.